Team & Careers
Team & Careers
Our team is organized around customer touchpoints, not internal functions. Every department is directly accountable for customer matters.
Department Structure & Responsibilities
| Department | Responsibilities | Contact Email |
|---|---|---|
| International Trade | Responsible for export inquiries, quotation costing, contracts and documents. Divided by region: Southeast Asia, Middle East, South America, Africa, CIS and Europe. | sales@ugbsteel.com |
| Technical Support | Responsible for material recommendations, standards comparison, machining solutions and drawing review, and contributes to technical clarification and quality complaints. | tech@ugbsteel.com |
| Production Planning | Responsible for production planning and delivery commitments, coordination of rolling, finishing and machining, and batch planning according to project milestones. | plan@ugbsteel.com |
| Quality Control Center | Responsible for incoming material and finished product inspection, issuance of quality certificates and traceability, and support for third-party witness inspections. | qc@ugbsteel.com |
| Logistics and Documents | Responsible for booking, port delivery, loading supervision and document preparation, handling of goods inspection and certificate of origin, and tracking of shipments in transit and on arrival. | logistics@ugbsteel.com |
| Customer Service | Responsible for acceptance on arrival, handling quality complaints through to closure, leading root cause analysis and follow-up on corrective actions. | service@ugbsteel.com |
Open Positions
| Positions | Key Responsibilities | What Matters to Us |
|---|---|---|
| Foreign Trade (Southeast Asia / Middle East) | Regional customer acquisition and order processing, quotation costing and contract execution | Able to read technical specifications, willing to work the same market long term |
| Technical Support Engineer | Material recommendations, standards comparison, machining solutions and quality complaints | Metallurgical or materials engineering background plus hands-on experience |
| Logistics and Documentation Specialist | Booking, port delivery, loading, documentation and export compliance | Familiar with letter of credit terms and processes at major export ports |
| Production Planning Specialist | Production planning and delivery date confirmation, coordination of rolling and machining processes | On-time, data-driven decisions |
Please send your CV tohr@ugbsteel.com, email subject: Position + Name + Years. We will get back to you within one week to arrange an interview.
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